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Tuesday, June 9, 2015

Finessing the Facts for Better Market Share on Training?




Finessing the Facts to Grab Early Market Share?
In an advertising email received June 4, 2015, Oriel Stat A Matrix announced two training classes for the soon-to-be released ISO 9001:2015 standard. One class addresses transition plans and the other class addresses “Risk Management for ISO 9001:2015”.

The latter class is described for organizations seeking certification to the 2015 version, “This course is particularly relevant to those wishing to achieve certification to ISO 9001:2015 or transition their current certification to the new standard…” Of course, savvy professionals already know that Annex A.4 of the DIS states there is no formal requirement for risk management or a documented risk management procedure.

ASQ previously announced its risk management training classes in mid-May 2015, specially formulated for ISO 9001:2015, Intended for those using ISO 9001:2015 … and need to understand the risk and opportunity management requirements contained within the standard.


Come again? Risk management requirements? Isn’t this stretching the facts to grab early market share? Especially coming from ASQ, the statement about risk management requirements seems a little incongruent.

Oriel Stat A Matrix included a link to its Market Report (http://go.orielstat.com/jwvO0q0oK000X0beLY40u00), titled "Understanding the New Requirements of ISO9001:2015". Amazingly based on the not-yet-available FDIS document, the report provides a so-called summary of the “major changes” to the standard based on the FDIS. The report makes only one mention of the “risk-based approach” and absolutely no mention of “risk-based thinking”. One would think that RBT would be worthy enough to lay claim to some airspace. 
 

Summary
Be careful when reading and reviewing brochures, training descriptions, and so-called market reports for accuracy and a tendency toward beating the war drums for training classes. Many companies, consultants, and organizations will be leveraging the unsettled air surrounding “risk” and “risk-based thinking” in anticipation of the tsunami of new customers for “training” and advice on implementing risk processes within their organizations.

As I’ve previously detailed in one of my articles, titled, “Risk-based Thinking – You’re Doing It Already”, you are most likely already using methods of risk-based thinking and using risk management processes within your QMS. Being proactive and current with best practices is always warranted but be cautious and try not to be mislead from panic or an urgency spawned by apocalypse thinking. Even CB auditors won’t necessarily be well-trained – or trained well – on how to audit to the 2015 standard.

Remember - risk based thinking and risk management: if you weren’t already doing it, you wouldn’t be in business.

 



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